Google Scholar Profile

Refereed Journal Articles

  1. X. Zhong, M. Liang, R. Sanchez, M. Yu, P. Budd, J. Sprague, M. Dewar. “On the effect of electronic patient portal on primary care utilization and appointment adherence,” BMC Medical Informatics and Decision Making, DOI:10.1186/s12911-018-0669-8, 2018.
  2. X. Zhong. “A Queueing Approach for Appointment Capacity Planning in Primary Care Clinics with Electronic Visits,” accepted, IISE Transactions,, 2018.
  3. X. Zhong, A. M. Prakash, L. Petty, and R.A. James, “Bottleneck Analysis to Reduce Information Flow Delay in Primary Care to Specialty Care Referral Processes,” accepted, IEEE Transactions on Automation Science and Engineering, DOI:10.1109/TASE.2018.2847293, 2018.
  4. H. Lee, X. Zhong, J. Li, P. Bain, and A. Musa, “Joint Service in Primary Care Clinics: Modeling, Analysis, and an Application Study,” IISE Transactions on Healthcare Systems Engineering, DOI:10.1080/24725579.2017.1418766, 2018.
  5. Y. Feng, X. Zhong, J. Li, W. Fan, and Shaw C. Feng, “Closed Loop Production Lines with Geometric Reliability Machines: Modeling, Analysis, and Application,” IEEE Robotics and Automation Letters, DOI: 10.1109/LRA.2017.2784547, vol. 3, no. 2, pp.704-711, 2018.
  6. Y. Feng, X. Zhong, J. Li, and W. Fan, “Analysis of Closed Loop Production Lines with Bernoulli Reliability Machines: Theory and Application,”  IISE Transactions, DOI:10.1080/24725854.2017.1299957, vol. 50, no.3., pp. 143- 160, 2018.
  7. X. Zhong, S. Lee, H. Lee, C. Zhao, P. Bain, T. Kundinger, C. Sommers, C. Baker and J. Li, “Reducing COPD Readmissions through Predictive Modeling and Incentive-based Interventions,” Health Care Management Science, DOI: 10.1007/s10729-017-9426-2, 2017.
  8. X. Zhong, J. Zhang, and X. Zhang, “A Two-Stage Heuristic Algorithm for Nurse Scheduling Problem with Fairness Objective on Weekend Workload under Different Shift Designs,” IISE Transactions on Healthcare Systems Engineering, DOI: 10.1080/24725579.2017.1356891, 2017.
  9. X. Zhong, P. Hoonakker, P. Bain, A. Musa, and J. Li, “The Impact of E-Visits on Patient Access to Primary Care,” Health Care Management Science, DOI: 10.1007/s10729-017-9404-8, 2017.
  10. X. Zhong, H. Lee, and J. Li, “From Production Systems to Healthcare Delivery Systems: A Retrospective Look on Similarities, Difficulties and Opportunities,” International Journal of Production Research, DOI: 10.1080/00207543.2016.1277276, vol.55, no.14, pp.4212-4227, 2017.
  11. X. Zhong, J. Li, P. Bain, and A. Musa, “Electronic Visits in Primary Care: Modeling, Analysis and Scheduling Policies,” IEEE Transactions on Automation Science and Engineering, DOI: 10.1109/TASE.2016.2555854, vol.14, no.3, pp.1451-1466, 2017. (IEEE CASE Best Student Paper Award Finalist)
  12. X. Zhong, H. Lee, M. Williams, S. Kraft, J. Sleeth, R. Welnick, L. Hoschild, and J. Li, “Workload Balancing – Staffing Ratio Analysis for Primary Care Redesign,” Flexible Service and Manufacturing, DOI: 10.1007/s10696-016-9258-2, 2016.
  13. X. Zhong, J. Li, S.M. Ertl, C. Hassemer, and L. Fiedler, “A System-Theoretic Approach to Modeling and Analysis of Mammography Testing Process,” IEEE Systems, Man, and Cybernetics Society, DOI: 10.1109/TSMC.2015.2429643, vol.46, no.1, pp.126-138, 2016.
  14. X. Zhong, J. Song, J. Li, S.M. Ertl, and L. Fiedler, “Design and Analysis of Gastroenterology (GI) Clinic in Digestive Health Center of University of Wisconsin Health,” Flexible Services and Manufacturing, DOI:10.1007/s10696-015-9215-5, vol.28, no.1, pp. 90-119, 2016.
  15. X. Shao, X. Zhong, J. Li, B. Grewertz, K. Catchpole, E. Ley, J. Blaha, and D. Wiegmann, “Bottleneck Analysis to Reduce Surgical Flow Disruptions: Theory and Application,” IEEE Transactions on Automation Science and Engineering, DOI: 10.1109/TASE.2014.2329833, vol.12, no.1, pp.127-139, 2015.
  16. J. Wang, X. Zhong, J. Li, and P.K. Howard, “Modeling and Analysis of Care Delivery Services Within Patient Rooms: A System-Theoretic Approach,” IEEE Transactions on Automation Science and Engineering, DOI: 10.1109/TASE.2013.2242326, vol.11, no.2, pp.379-393, 2014.
  17. L. Wang, X. Zhong, and M. Liu, “A Novel Group Search Optimizer for Multi-objective Optimization,” Expert Systems with Applications, DOI: 10.1016/j.eswa.2011.08.155, vol. 39, no. 3, pp. 2939-2946, 2012.

Book Chapters

  1. X. Zhong, J. Li, G. Rao, and K.P. Unnikrishnan, “Growth Curves of American Children Differ Significantly from CDC Reference Standards,” Stochastic Modeling and Analytics in Healthcare Systems, pp.281 – 305, J. Li, N. Kong and X. Xie Ed., World Scientific Publishing, 2017.
  2. Z. Zeng, X. Xie, X. Zhong, B. Liegel, S. Sanford-Ring, and J. Li, “Computer Simulation Modeling of Hospital Discharge Process,” Stochastic Modeling and Analytics in Healthcare Systems, pp.113 – 134, J. Li, N. Kong and X. Xie Ed., World Scientific Publishing, 2017.
  3. X. Zhong, M. Williams, J. Li, S.A. Kraft, and J.S. Sleeth, “Discrete-Event Simulation for Primary Care Redesign: Review and a Case Study,” in Healthcare Analytics: From Data to Knowledge to Healthcare Improvement, pp.399-426, H. Yang and E.K. Lee Ed., John Wiley & Sons, 2016.
  4. J. Li, S.M. Meerkov, and X. Zhong, “Lean Buffer Design in Production Systems,” in Formal Methods in Manufacturing, pp.477-502, J. Campos, C. Seatzu and X. Xie Ed., CRC Press, 2013.


  1. X. Zhang, and J. Zhang, and X. Zhong, Workforce scheduling, International Patent Application, WO2017093827, Priority date: Nov 2015 [link]
  2. Z. Shu, and J. Zhang, and X. Zhong, Simulation-based systems and methods to help healthcare consultants and hospital administrators determine an optimal human resource plan for a hospital, International Patent Application, WO2016135023, also published as US20160253463, Priority date: Feb 2015 [link]
  3. X. Zhong, and J. Zhang, and Z. Shu, System for scheduling healthcare appointments based on patient no-show probabilities, International Patent Application, WO2016135587, also published as US20160253462, Priority date: Feb 2015 [link]