Date/Time
Date(s) - April 15, 2020
11:45 am - 12:45 pm
Categories
Ayse Gurses, Ph.D., MS, MPH
Associate Professor
Armstrong Institute for Patient Safety and Quality and the Anesthesiology and Critical Care at the Johns Hopkins Medical Institutions
Abstract: Reengineering Health Care Work Systems to Support Distributed Cognitive Work: Examples from Care Transitions
Health care work, especially during care transitions, is done in a distributed fashion (ex., across different physical locations and time), by fluid teams with variable and rotating membership. As in other high-consequence, high-risk settings, safety of care transitions relies heavily on effective distributed cognition and collective sensemaking across people (i.e. clinicians, specialists, family caregivers), time (e.g., different shifts), locations (e.g., hospital, home); this highly-cognitive and distributed work is frequently mediated by a variety of tools/technologies (e.g., electronic health record systems, checklists), each with its own design characteristics. In this presentation, we will describe how human factors engineering and human-centered design approaches are essential (1) to the in-depth understanding of underlying hazards and resilience strategies in care transitions; and (2) to the development of effective and innovative work system redesign efforts to support care transitions. Key concepts and insights will be illustrated based on different types of care transitions.
Click HERE to join this seminar virtually.
https://ufl.zoom.us/j/91314822081
Meeting ID: 913-1482-2081